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5 Questions
Rick Marrero
Tukaiz Client Services

1. What was the best summer job you ever had?
Perry's Pizza Park Ridge I still eat the pizza to this day!!!!

2. Name the single most important quality for a client services rep to have.
The ability to answer any question that the customer asks you-Honestly!!

3. If you could vacation anywhere in the world, where would you go and why?
Grand Cayman Islands BWI. I would go because it is a place like no other-QUIET/RELAXING and my wife and boys are with me.

4. With a new school year upon us, tell us what you think is the perfect sack lunch.
Wendy's quarter pound double stacks of course!!!

5. What is the best advice you every received and who gave it to you?
My former boss in printing gave me this advice: "I'm only as good as those around me."

 
Bridget Letchos
Art Director

1. Name the greatest invention of all-time.
Velcro. Those Swiss are so ingenious. I don't know who thought to put Velcro on shoes, but that was a good call too.

2. What or who inspires your design work? Why?
I love looking at packaging and furniture design. I can go on thedieline.com and look at that stuff for hours. I'll check out photoshop tutorials (psd.tutsplus.com is awesome) or see what other local designers are doing (Faust Ltd. in Riverside does amazing work. I think we've printed some of their stuff too...) I get inspiration from anywhere really. You always have to be aware of what's going on around you and what the trends are.

3. As you see it, what is the 'special sauce' at Tukaiz?
The "special sauce" is the people who get the projects out the door on a day to day basis. The press operators, the imaging guys and pre-press specialists. The client service reps who have to deal with all of the craziness from all ends on a daily basis (I salute you guys). The designers, the programmers, and the 3 shifts of people in the bindery and fulfilment area. Without any of these people this place would not run, nor be the company it is with the reputation it has. You can have the greatest clients & biggest accounts in the world, but if you don't have talented people working for you, you've got nothing!

4. What was your favorite childhood toy or game?
Nintendo. From the ages of 8-11 my life consisted of eating Doritos, drinking Coke, and playing Nintendo (and eventually Super Nintendo). My babysitter taught me and my friend Maura how to play. He showed us where all the secret levels & hidden bonuses were. We were hooked.

5. Describe the ideal road trip.
I want to go on a Bourbon & BBQ road trip through Kentucky & Tennessee from the Mississippi to the Smoky Mountains.

 
Karen Wolz
Tukaiz Executive Director of Client Services

1. What was your favorite childhood toy?
Barbie Dolls

2. What was your best summer vacation ever?
Yellowstone National Park with my husband and son.

3. What do you think Tukaiz does better than any place else?
Dedicated client focus.

4. What's the best advice you've every received, professional or otherwise?
Change breeds opportunity.

5. Name the greatest band of all-time.
The Beatles
 
John Quinto Defino
Vice President & Managing Partner.

1. What was your favorite childhood toy?
I remember playing with my race car set, that was probably my Fav...

2. What do you do to escape the pressures of deadlines at work?
I TRY and keep everything in perspective. No matter what it is, it's NEVER a matter of life and death.

3. What do you like most about "life" at Tukaiz?
It is, and always will be my closest family.

4. Give us your choice for the greatest infield of all time 3rd to 1st?
Was there ever a better infield than Santo, Kessinger, Beckert and Banks?

5. What's the best advice you ever received, and who gave it to you?
I'm not sure what it would have been, but I'm sure my Mom and Dad would have given it to me.
 
Miki Ishikawa
Manager of Interactive Development at Tukaiz.

1. What was your favorite childhood toy?
Matchbox cars. I had about 2-dozen favorites that I would take with me everywhere. I still have them, and my son enjoys playing with them as much as I did 30 years ago.

2. What's the best way to spend a summer day?
Teeing it up on a golf course as the first group of the morning, finishing by noon, and playing ball with my son in the afternoon.

3. What do you like most about "life" at Tukaiz?
I love the fact that every employee has the ability to be heard. There's no bureaucracy of a public corporation to prevent anyone from suggesting an idea to the owners; and if the idea is a good one, you can expect the Definos to act on it.

4. What's the greatest game ever invented?
(any game, electronic, board, field of play, wide open choices).
Baseball. Strategy and physical skill all rolled up into 9-innings. Who could ask for more?

5. If you were stranded on a deserted island, with a solar panel to run one piece of technology ... what gadget would you want?
My iPhone of course! I'd hardly call it stranded if I had enough power to listen to my music, watch some movies, and play games (not to mention send PixyMe cards asking for rescue).